Learn by role and task

AI Education for Australian Workplaces

Build the knowledge to ask better questions about workplace AI, recognise risk, use approved tools responsibly and know when to seek specialist advice.

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Learning pathways

Start with the questions that match your role.

These pathways are educational resources, not role-specific legal advice. Use them to identify the issues, records and professional input your situation may require.

Workers and job applicants

Understand how AI may affect recruitment, monitoring, performance and work allocation, and what you can ask, record, challenge or escalate.

Explore rights and options

Employers and managers

Learn how to approve use cases, consult workers, protect information, check outputs and keep a responsible person in control.

Use employer guidance

Directors and leaders

Connect AI use with risk appetite, accountability, investment decisions, assurance, incident reporting and existing governance duties.

Review leadership responsibilities

Contractors and suppliers

Clarify approved tools, data boundaries, ownership, confidentiality, security, records and notification obligations before work starts.

Use the vendor questionnaire

Customers and service users

Recognise AI-assisted interactions, ask how important decisions are made and seek a suitable review or complaint channel where available.

See the customer chatbot scenario

Risk, privacy and safety teams

Connect AI controls with privacy, cyber security, WHS or OHS, discrimination, consumer protection, records and incident response.

Review Australian legal awareness

Core learning

Six subjects every workplace should cover.

1. What the system is

Learn the difference between rules-based automation, machine learning, generative AI and agentic systems, including what each can and cannot reliably do.

Search AI terms and definitions

2. Where it is used

Map visible tools, embedded features, vendor services and staff-initiated uses across the organisation.

Explore AI at work

3. What can go wrong

Recognise privacy, security, bias, inaccuracy, automation bias, surveillance, safety and accountability risks.

Understand AI risks

4. Who stays accountable

Know who approves, checks, overrides and records AI-assisted work, especially when an outcome can significantly affect a person.

Learn about human control

5. What rules apply

Distinguish legislation, industrial instruments, regulator guidance, government policy, standards and recommended governance practice.

Build legal and regulatory awareness

6. How to act safely

Use approved tools, protect data, verify outputs, keep records and report errors, incidents or unexpected effects promptly.

Apply AI best practices

30-minute starting path

Learn enough to take the next responsible step.

5 minutes: read what AI governance means and identify who owns AI decisions in your workplace.
5 minutes: scan the workplace AI risk areas and select the two most relevant to your role.
10 minutes: choose a workplace scenario and discuss what should happen before, during and after the AI-assisted task.
5 minutes: review the governance checklist to identify missing controls.
5 minutes: record the next action, owner and due date using an appropriate editable template.

Training should match the actual tool and role.

General awareness is only a foundation. People also need instruction on the systems they use, approved purposes, prohibited inputs, known limitations, required checks, escalation routes and changes to the tool or workplace process. The OAIC recommends staff training and ongoing monitoring when organisations use AI products involving personal information.

Continue learning

Use the format that fits the question.

Articles

Read focused explanations of workplace AI governance, risk, safety, privacy, infrastructure and policy.

Browse workplace AI articles

Questions and answers

Find concise responses to common workplace AI governance questions.

Browse the FAQ

Scenarios

Work through recruitment, rostering, transcription, chatbots, monitoring, safety, generative AI and agentic AI situations.

Explore workplace scenarios

Policy tracker

Follow significant Australian AI policy and guidance changes without treating proposals or plans as enacted law.

Open the Australian AI policy tracker

Templates

Download editable registers, assessments, questionnaires, consultation checklists, policies, inventories and incident reports.

Open the template library

Help and regulators

Find jurisdiction-aware links and escalation options for privacy, workplace relations, safety, discrimination and consumer issues.

Find help and escalation options

Sources and currency

Jurisdiction: Australia, with international learning resources clearly identified. Sources checked: 27 October 2026. Government and regulator resources may explain legal obligations but are not themselves legislation unless stated. Voluntary frameworks and principles do not replace applicable Australian law, awards, agreements or professional advice.