Workplace AI glossary

AI Terms and Definitions

A searchable glossary of workplace AI governance terms and AI safety definitions for Australian workplaces.

AI categoryIn use today

AI - Artificial Intelligence

The umbrella term for computer systems that can perform tasks normally associated with human intelligence, such as analysing information, recognising patterns, generating content, making predictions, recommending actions or supporting decisions.

AI categoryIn use today

ANI - Narrow Artificial Intelligence

AI designed for a specific task or defined group of tasks, such as chatbots, image generation, fraud detection, translation, scheduling, document review or medical diagnosis support.

Workplace

AI governance

The structures, processes, responsibilities and controls used to manage AI safely and responsibly.

Workplace

AI system

A machine-based system that uses inputs to generate outputs such as predictions, content, recommendations or decisions.

AI categoryIn use today

Generative AI - Generative Artificial Intelligence

AI that can create new content such as text, images, audio, video, music, code, summaries or synthetic data in response to prompts or inputs.

AI categoryEmerging

Agentic AI - Agentic Artificial Intelligence

AI that can plan, reason through steps and complete multi-step tasks with limited supervision, often by using tools, connecting to systems or taking actions toward a goal.

AI categoryEmerging

AAI - Adaptive Artificial Intelligence

AI that can learn from new information, changing conditions or user feedback after deployment. In workplaces, adaptive systems need monitoring so changes do not create new risks, bias or accountability gaps.

AI categoryFuture

AGI - Artificial General Intelligence

A proposed form of AI with human-level general intelligence that could learn, reason and perform almost any intellectual task across many domains. AGI has not been achieved.

AI categoryTheoretical

ASI - Artificial Superintelligence

A theoretical form of AI that would vastly exceed the best human minds across most or all domains. ASI is speculative and does not exist today.

AI categoryResearch

CAI - Collective Artificial Intelligence

Multiple AI systems, agents or models working together as a coordinated intelligence. Some early multi-agent patterns exist, but broad collective AI remains an active research area.

AI categoryIn use today

HAI - Hybrid Artificial Intelligence

AI that combines machine outputs with human expertise, judgement or approval. In workplaces, this includes AI-assisted decision-making where humans remain accountable.

AI categoryTheoretical

SAI - Self-Aware Artificial Intelligence

A theoretical AI that would possess consciousness or self-awareness. There is no evidence that current AI systems are self-aware.

Workplace

Automated decision-making

The use of a system to make or substantially support decisions, sometimes with limited human involvement.

Workplace

AI risk appetite

The level and type of AI-related risk an organisation is prepared to accept in pursuit of its goals.

Workplace

AI inventory or register

A record of approved AI tools and systems, including purpose, owner, data used, risks, controls and review date.

Workplace

AI assurance

Testing, validation, audit or review processes that give confidence an AI system is operating as intended and within risk limits.

Workplace

AI literacy

The knowledge and capability needed to understand AI benefits, limitations, risks and safe use.

Workplace

Bias in AI

Unfair outcomes caused or amplified by data, design, assumptions, deployment or use.

Workplace

Data governance

The management of data quality, security, access, lifecycle, legal compliance and appropriate use.

Workplace

Explainability

The ability to understand and explain how an AI system produced an output or influenced a decision.

Workplace

Human oversight

Human monitoring, review, intervention or approval of AI outputs, decisions or actions.

Workplace

Responsible AI

AI use that is lawful, ethical, accountable, transparent, safe, fair and aligned with human values.

Workplace

Shadow AI

Unapproved AI use at work without formal oversight, policy approval or risk controls.

ISO

Artificial intelligence (AI)

Research, development and practical use of methods and applications that make AI systems possible.

ISO

AI agent

An automated entity that senses conditions, responds to them and takes actions to pursue goals.

Whittenberg

AI audit

A review, done internally or independently, that checks whether an AI system meets the requirements of a chosen framework.

Ott et al.

AI benchmark

Shared datasets, tasks and measures used as comparison points for AI system performance.

DISR

AI deployer

A person or organisation that uses or supplies an AI system in delivering a product or service, either internally or to people outside the organisation.

DISR

AI lifecycle

The stages an AI system moves through, from idea and development to testing, deployment, operation and retirement.

ISO

AI model

A representation of data, a process or a phenomenon that uses AI algorithms to interpret inputs, predict outcomes or generate responses. Machine learning models produce inferences or predictions from input data.

ISO

AI partner

An organisation or entity that provides AI-related services, such as integration, data support, evaluation or audit services.

Adapted ISO

AI technology producer

An organisation or entity that designs, develops, tests and provides AI technologies, models or components.

ISO

AI provider (product or service)

An organisation or entity that provides products or services that use one or more AI systems.

DISR

AI supply chain

The resources needed to develop, deploy and maintain AI, including data, models, hardware, compute, people and funding.

OECD

AI system

A machine-based system that uses inputs and objectives to infer outputs such as predictions, content, recommendations or decisions that can affect digital or physical environments.

DISR

AI user

An entity that uses or relies on an AI system, including an organisation, an individual or another system.

DISR

AI value chain

The broader process of creating and delivering value through AI systems, extending beyond the supply chain.

ISO

Accountable / accountability

Being answerable for actions, decisions and performance within a defined responsibility area. Accountability is the state of being accountable.

DISR

Affected stakeholder

A person, organisation, community or system affected by the decisions or behaviours of an AI system.

ISO

Algorithm

Instructions a computer follows to perform tasks or solve problems. A machine learning algorithm learns model settings from data against selected criteria.

DSIT

Assurance

The process of measuring, evaluating and communicating evidence about a system, process or organisation to confirm it is operating as intended. AI assurance focuses on trustworthiness.

ISO

Bias

A systematic difference in how certain people, groups or objects are treated compared with others.

ISO

Continuous learning

Ongoing incremental training of an AI system during its operational phase.

ISO 29147

Disclosure

Giving relevant information to a party that may not already know it.

DISR

Evaluation

Assessment against criteria. This can include model evaluation, system evaluation, capability evaluation, benchmarking, testing, verification, validation, risk assessment and impact assessment.

ISO

Explainability

The ability of an AI system to present the important factors behind a result in a way people can understand.

ISO

Fairness

Treatment, behaviour or outcomes that are not driven by favouritism or unjust discrimination. Unfairness occurs when differential treatment is unjustified.

C2PA

Fingerprint

A set of computable properties that can identify digital content or near-duplicate content.

US Executive Order

Foundation model

A very large AI model trained on broad data, often using self-supervision, and usable across many contexts.

ISO

General-purpose AI

An AI system type that can address a broad range of tasks and uses, including uses not originally intended by developers.

Qinghua et al.

Generative AI

AI that uses generative models to create content such as text, images or other media with properties similar to training data.

DISR

Impact assessment (AI system)

A structured assessment of wider economic, social and environmental effects that may result from deploying and operating an AI system.

DISR

Justified / calibrated trust of AI

Trust in an AI system based on reliable evidence, avoiding both over-trust and under-trust.

ISO 27002Wittenberg

Labelling

Applying classification labels to information assets. For AI content, labelling can include visible notices that content was AI-generated and information about provenance.

NIST

Measurement (of AI systems)

Using quantitative, qualitative or mixed methods to assess, benchmark and monitor AI performance, risk and impact.

DISR

Metrics

Qualitative or quantitative measures used to assess, compare and track quality or performance. Metrics may focus on the model, system behaviour, risk outcomes or broader impacts.

ISO

Narrow AI

An AI system focused on defined tasks and uses for a specific problem.

ISO

Performance

Measurable results.

DISR

Provenance

The history of an asset and its interactions with actors and other assets, represented through provenance data.

DISR

Red teaming

A simulated adversarial exercise, designed to reflect real-world conditions, used to assess AI system and organisational security capability.

Qinghua et al.

Responsible AI

Developing and using AI in ways that create benefits while reducing the risk of negative consequences for people, groups and society.

NISTISO

Risk

The relationship between likelihood and consequence, including uncertainty about objectives and the chance of harm. AI consequences may be positive, negative or both.

DISR

Risk assessment (AI system)

A systematic process for identifying and evaluating the likelihood and consequences of AI-related events or actions that could cause harm.

DISR

Risk control (AI system)

A measure that maintains or changes risk, including a process, policy, device, practice or other action.

DISR

Risk mitigation (AI system)

Practices and tools used to reduce the likelihood or consequences of AI-related events or actions that could cause harm.

Washizaki

Test case

A specification for testing, including inputs, test steps and expected outcomes. A group of test cases is a test suite.

Washizaki

Testing

Executing an AI model or system to check whether it shows expected behaviours across selected test cases.

ISO

Transparency

For organisations, communicating relevant activities and decisions to stakeholders in an accessible way. For systems, making appropriate information available, such as features, performance, limits, components, assumptions, data sources and evaluation methods.

ISO 25010

Trust (of AI system)

The extent to which a stakeholder is persuaded that an AI system will behave as intended.

ISO

Trustworthiness (of AI system)

The ability of an AI system to meet stakeholder expectations in a way that can be verified.

DISR

Validation

Evidence-based confirmation that user needs have been fulfilled.

DISR

Verification

Evidence-based confirmation that specified requirements have been fulfilled.

C2PA

Watermark

Information embedded in digital content, visibly or invisibly, to show provenance or indicate that content was generated or materially modified by AI.